Auto repair shop in Whitmore Lake, MI

COVID-19 Business Procedures

We have been monitoring the COVID-19 situation in our region, and while there are many opinions, I want you to know that we are taking recommendations from the CDC and local health authorities VERY SERIOUSLY. Auto Service & Repair is an essential business, and we intend to remain open, serving the Ann Arbor area with our top-notch service for your vehicles. And…we are taking special precautions to keep you and our staff safe.

In addition to our normal efforts to keep your vehicles & our facility clean, we are taking additional precautions against illness:

  • We are now using an Ozone generator in every vehicle we service. Since ozone is gas, it can deodorize and sanitize those hard-to-reach places in your vehicle, ensuring a greater than 99.9% kill rate of bacteria, viruses and moulds.
  • We wipe steering wheels and keys with disinfectant before & after service.
  • We clean our facility often and thoroughly.
  • We use our Ozone generator in our facility at the end of every day
  • We must stick to a reassuring nod or a snappy salute as much as we want to shake your hand.
  • We are promoting the use of our after-hours pickup and drop-off system, using the lockboxes located to the left of our front door. Simply fill out an envelope, seal your key inside, and leave it in the large drop-box. We can do business with you over the phone, by email or by text message. When your vehicle is ready for pickup, we will text you a unique code to access your keys from one of the small lock boxes.

At State Street Auto Service, you can count on us to provide a positive customer experience that is backed by honesty, integrity, and quality work. If you’ve never tried State Street Auto Service, we are located 12 miles north of Ann Arbor, MI, at 6628 Whitmore Lake Rd, Whitmore Lake, MI 48189. Give us a call anytime at (734) 761-8006. You’ll be glad you did.